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Applying the identity Buses Devon General Hants & Dorset Western National

Cream on the side: the transition to the new identity

Rapid roll-out of the new identity led to some odd compromises

Nearly a year passed between the introduction of the NBC corporate identity and the launch of Norman Wilson’s fully-fledged Corporate Identity Manual. Wilson had been clear-minded on the importance of consistency from the start. However NBC chairman Fred Wood saw advantages in getting staff and passengers to identify with the new uniformity of presentation and service to the public, as a way of beginning to change the culture and perception of the NBC and its subsidiaries.

NBC’s objective was to use its new corporate identify to achieve rapid and radical change in public perceptions of bus and coach travel.

Across publicity and advertising, and things like timetable leaflets, company names began to appear in Wilson’s new bespoke NBC typeface – with the words “Associated with the National Bus Company” added as a strapline. This needed to be matched by the main projection of NBC’s identity into the high streets and housing estates of England and Wales – the buses themselves.

The solution was to start applying the strikingly modern NBC logo and fleetnames ahead of making other changes. This could be done faster than waiting for a full repaint into the new colours of poppy red or leaf green with white, or even the halfway house of painting white bands over cream and black lining and using the existing base livery, for example the darker Tilling red or green. But a strange consequence was that the modern fleetnames were for a time applied in a more traditional cream colour, as part of the existing colour schemes, rather than the clean, modern white of the new corporate identity.

Hants & Dorset Lodekka KMT 608, fleet number 401, in Salisbury late in 1972. Tilling-red and cream with cream NBC fleetnames, and National Bus corporate identity advertising. The blue dot over the yellow fleet number shows that it is a Salisbury depot bus.

Hants & Dorset were quick to get into the spirit of the new corporate identity – if not its precise application. The picture below shows an attempt to match the bus to the new NBC identity shown on the bus’s advertising panel. The differences between advertising illustration and application are pretty obvious now, but probably weren’t to the casual observer, so the early brand application probably did the trick. By 1972, former Wilts & Dorset Lodekka KMR608, had been absorbed into the Hants & Dorset fleet as their no 401. It retained the Tilling red of Wilts & Dorset, which was extended over the black lining, and gained cream-coloured NBC-style fleetnames and double-N arrow to match its cream band.

A Devon General Guy Arab in Exeter Corporation green and magnolia, with NBC fleetnames in white, at Exeter bus depot in 1973.

Devon General’s main livery was red, in spite of being a subsidiary of green-liveried Western National. In 1970 it took over the buses of Exeter Corporation Transport, and once the corporate identity was initiated in 1972 this Guy Arab retained its Exeter ‘green and magnolia’ livery but gained while NBC-style Devon General fleetnames. It contrasts with Exeter vehicles in the background which Devon General had already repainted into NBC poppy red and white.

Something has gone wrong with the rebranding of Western National’s no. 1923 seen here at Weymouth in 1973. 1923 retains Tilling green livery, and though the black lining has been painted over and cream replaced with white, the NBC-style fleetnames and logo have been applied in cream.

Western National’s 1923, Lodekka UOD 477, at Weymouth in 1973.

Categories
Buses Hants & Dorset Preservation

Flaming poppy red

How a bus station blaze led to a great example of the corporate identity in preservation

Trevor Shore MBE, founder of Dekkabus in Poole, was a conductor for Hants & Dorset based in Bournemouth in 1975 when the NBC identity roll-out was being completed. 

Trevor recalls “We had two semi-automatic Bristol Lodekka FLF’s in the fleet at the time. In June of 1976 Bournemouth bus station burnt down.

“As an 18 year-old lad I was out and about in town looking for females, but hearing the station was on fire I rushed to help. The fire was in the underground coach station, but the floor of the bus station above was starting to shift in places. Although I only held a full car licence, I drove three buses out of the station while it was alight, the last one being FLF no 1254, KRU224F.

Hants and Dorset Lodekka 1254, restored to NBC poppy red. Photo: Dekkabus.

“Two friends bought it on retirement from Hants and Dorset in 1981. They had it for over 30 years then sold it on. When it came up for sale again in 2015, I purchased it. 1254 was the last Hants and Dorset double-decker to be repainted from green to red in 1975. Restoration involved replacing all of the window rubbers, a full exterior refurbishment into NBC Poppy Red and a class 6 MOT.

Close up of the NBC fleetname on poppy red and double-arrow, in red and blue on a white box.

“With Dekkabus, I’m proud to have put her back in service as a heritage vehicle, serving the same town where she spent all her working life. Having saved her once in 1976, it was fitting to save her again four decades later.”

Hants and Dorset Lodekka 1254, restored to NBC poppy red. Photo: Dekkabus.

If like me, you’re wondering how Bournemouth had a coach station underneath its bus station, this photo of the fairly unique layout will help. The 1959 bus station replaced an elegant 1930s art deco building. Though damaged in July 1976, Hants & Dorset’s head office remained there, and the open air section continued to see partial use until 1980. It was demolished in 1982.

Bournemouth’s bus station in the early 1970s. Source: Bournemouth Daily Echo.

Read more about Trevor’s rescue mission here —> https://www.bournemouthecho.co.uk/news/14664258.pictures-teenager-who-drove-bus-out-of-burning-station-in-1976-rescues-it-again-40-years-later/

Hants and Dorset Lodekka 1254. Photo: Dekkabus

Thanks to Trevor Shore and Dekkabus for use of the photos of 1254. Copyright of the photos is theirs.